Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. The People & Culture Generalist supports the P&C Manager in partnering with leadership teams and employees to deliver the bank’s corporate strategy. This role ensures consistent, high-quality HR services across the Customer Division - the largest business unit, representing approximately 70% of the workforce - by facilitating operational requirements and driving initiatives that enhance employee engagement, compliance, and organisational performance. Why join us We have big plans to become Australia’s leading purpose-driven bank. As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose. Every role and person in our bank is essential to bringing our values, purpose and aspiration to life. We offer flexible working options, competitive salary and 14% super. Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships. We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave. We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours. We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community. We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation. What you will be doing Partner with managers in the Customer Division to support workforce planning, resourcing, and end-to-end recruitment (screening, interviews, testing debriefs, preparing contract instructions) and monitoring the Retail Jobs inbox. Coordinate background checks, onboarding processes, and recruitment for trainees and interns. Promote diversity, inclusion, and reward initiatives across the division. Support managers with performance management, disciplinary processes, and employee relations issues. Provide advice and administrative support on HR matters including policy interpretation, OH&S, parental leave, and learning and development. Contribute to culture and engagement initiatives, including new starter programs and workshops. Assist with compliance requirements, wellness initiatives, and safety programs within the business unit. Participate in project work, including change management during restructures, and drive continuous improvement in HR policies and processes. Travel to branches and other locations as required to support managers and employees. What you will bring Strong experience in generalist HR, with tertiary qualifications in People & Culture or a related discipline (or working toward Bachelor level or above). Strong stakeholder management skills and ability to collaborate across all levels of the organisation. Excellent communication and influencing skills - able to negotiate persuasively and adapt to different audiences. Proven ability to manage priorities, meet deadlines, and deliver high-quality outcomes in a fast-paced environment. Commitment to professionalism and integrity, with a focus on building capability and achieving goals. Strong time management and administrative skills, with attention to detail and accuracy. Ability to contribute innovative ideas and support initiatives that strengthen culture and engagement. Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos. By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment
