This is a Sales Consultant - Essendon role with e&s based in Melbourne, VIC, AU e&s Role Seniority - junior More about the Sales Consultant - Essendon role at e&s For over 60 years, we’ve been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first. We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia’s leading retail groups. If you love retail as much as we do, we’re excited to hear from you. Sales Consultant – Essendon Showroom Join the team in our show-stopping Essendon showroom and bring our customers’ dream kitchens, bathrooms and laundries to life. As a key member of our sales team, you’ll deliver first-class service by pairing deep product knowledge with tailored solutions for every customer who walks through our doors. What You’ll Be Doing At E&s Consult with customers to understand their needs, then recommend the perfect kitchen, bathroom and laundry solutions. Manage the customer journey end-to-end — from quotation through to sale, coordinating delivery and installation, and following up to ensure satisfaction. Build and maintain exceptional customer relationships — at e&s, we create customers for life. Stay up to date with product and system knowledge through our comprehensive training and support. Contribute to a positive, high-performing team environment (and have some fun along the way!). What We’re Looking For Someone who genuinely connects with people and can guide them through their purchase journey. Experience in a customer-focused role — retail, real estate, automotive, travel and similar backgrounds have all thrived here. Strong self-management skills — able to prioritise, multi-task and adapt in a fast-paced environment. A team-oriented mindset with great communication skills, both written and verbal. Basic computer skills and confidence learning new systems. What You’ll Get In Return Competitive salary package. Work with market-leading and globally recognised brands. Generous staff discounts and benefits, including private health insurance offers, novated leasing, hotel discounts and energy provider deals. 5 weeks annual leave after 5 years’ service. Invitations to supplier events and galas. Access to wellbeing programs and support through our Employee Assistance Program. A collaborative sales environment where your voice is valued. e&s is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. If you require any accommodation or want to find out more, please don’t hesitate to reach out to careers@eands.com.au At e&s, your candidate experience is important to us. If you are wanting to find out more about your application and/or application outcome please contact careers@eands.com.au Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the e&s team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Consulting with customers Managing the customer journey ❤️ Building customer relationships Key Strengths Customer-focused experience ️ Strong self-management skills Team-oriented mindset Why e&s is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with e&s not with Hatch.
