This is a Care Finder role with The Benevolent Society based in Sydney, NSW, AU The Benevolent Society Role Seniority - mid level More about the Care Finder role at The Benevolent Society Part time, 3 days a week | Contract position until August 2026 | Based in Hurstville on Bidjigal Country $100.8k pro rata Super Salary Packaging Connect older clients to vital supports and services to help them live fulfilling lives Our Organisation The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way. As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples. About The Role As our Care Finder, you will play a vital role in providing specialised and intensive assistance to our vulnerable and isolated older people, ensuring they can access essential services and connect with vital community supports. We aim to improve integration between health, aged care, and other systems at a grassroots level, paving the way for seamless access to the resources individuals need to thrive! Duties Engage and establish rapport with potential clients and local intermediaries, guiding them through the My Aged Care screening and assessment process. Assist clients in understanding and navigating the array of aged care supports and services available, including financial considerations and provider coordination. Conduct periodic check-ins with clients to ensure ongoing service satisfaction and address any changing needs or lapses in service provision. Collaborate with local agencies to develop robust referral pathways and to identify potential clients who are reluctant to engage with services. Travel to meet clients in community across the Eastern Suburbs, Inner West, St George region and the Sutherland Shire. Our Benefits We Support People To Live Their Best Life. That Includes You, Our Employee. A ‘best Life’ Is Unique To Everyone And Can Change As Life Changes Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay! Motor Vehicle Packaging Options - to suit your lifestyle. Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee. Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years. Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave. Professional development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth. Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing. Skills And Requirements Relevant qualifications and/or experience in social work, human services, aged care, community services, or health. Strong understanding of aged care supports, service systems, and referral pathways. Demonstrated commitment to person-centred practice, respecting each individual’s needs, preferences, values, and lived experiences. Ability to communicate effectively and sensitively with people from diverse backgrounds, including Aboriginal and Torres Strait Islander communities, CALD communities, and LGBTQIA older people. Confident computer skills, including Microsoft Office, and the ability to accurately record information in databases and client portals. A current NSW Class C driver’s licence and the ability to travel within the service area as required If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. Your next adventure begins here! Apply now and dive into a world of endless possibilities, growth, and fulfillment! Please submit your CV and 1 page Cover Letter outlining your interest and suitability for the role. Have a question? Contact Judith on 0468 661 023 for a friendly confidential chat. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the The Benevolent Society team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Engaging with clients ️ Assisting clients Conducting check-ins Key Strengths ⚕️ Social work or human services experience Understanding of aged care supports Effective communication skills Computer skills Driver's licence Why The Benevolent Society is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with The Benevolent Society not with Hatch.
