Service Officer A03 $50.37 per hour Super Southport Starting 12th January 2026 until June 2026 with possible extension Available to work Monday-Friday 8:00-17:00 (rotating shifts) Our client, a major Qld Government Department is seeking multiple Service Officers to be part of their call centre located in Southport. About the role: Engaging with clients to provide a timely and supportive service to a high standard Executing proactive debt collection methods to support clients in meeting their obligations to commit to payment. Offering a high level of customer service by providing accurate and consistent information and/or education to clients. Effectively take appropriate actions to recover outstanding debts within the guidelines. About you: Strong customer service focus Debt Collection / Banking/ Sales experience would be highly regarded Excellent computer literacy Strong communication/negotiation skills How to apply: Send through your resume with a one page cover letter addressing the following: Provide an example of a time when you have resolved a complex matter that was escalated to you. Outline the steps you took and the communication and negotiation techniques you used. Provide an example of a time where you worked collaboratively within a team environment to achieve a performance goal. What were your contributions and how did you leverage off others to support achieving the team's performance? Don't hesitate, this is a great opportunity to gain experience and start your career within a government department in 2026! For any questions regarding this opportunity call Kirsty on 0481 773 358. Applications will close 27th November 2025 About Us: FINDMEA is a local Qld based agency with National Reach and a passion for what we do. With over 40 years experience we know how to care for our candidates and ensure we see beyond the resume to uncover your true potential.
