Aged Care Quality and Safety Commission: The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system. As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities. It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services. About the Regulatory Operations Division: The Regulatory Operations Division (ROD) is responsible for monitoring, assessing, and enforcing compliance across the aged care sector. ROD includes several branches: Audit: Conducts audits of aged care services against the Quality Standards. Risk Intake and Inspectorate: Investigates complaints and incidents and conducts inspections to ensure provider compliance. Registrar: Assesses applications for provider registration under the new Aged Care Act. Compliance and Enforcement: Manages investigations and regulatory actions for non-compliance with aged care legislation. Please note that some roles require mobility and travel, including overnight stays. About the Roles: The Aged Care Quality and Safety Commission has multiple opportunities available in our Regulatory Operations Division in the Audit, Risk Intake Inspectorate, Registrar and Compliance and Enforcement. Senior Audit Officer: A Senior Audit Officer is responsible for the review and analysis of provider documentation/evidence and preparation of audit plans. Lead Auditor : A Lead Auditor is responsible for conducting scheduled audits of Category 6 (residential) and Category 4 and 5 (home care) aged care providers. Senior Inspector - Risk Based Monitoring: A Senior Inspector - Risk Based Monitoring is responsible for undertaking preventative and responsive monitoring or provider and worker risks safeguarding and protect older Australians receiving aged care services. Senior Inspector - Worker Conduct and Suitability: A Senior Inspector & Worker Conduct and Suitability is responsible for identifying and addressing risks related to aged care workers, ensuring providers meet their obligations and uphold standards. Senior Registry Assessor: A Senior Registry Assessor is responsible for managing a team and ensuring high-quality assessments in accordance with the new Aged Care Act. Senior Compliance Officer/ Senior Investigator: A Senior Compliance Officer, is responsible for applying expertise in leading the assessment of matters, applying the legislative framework in providing recommendations, analysing risk and managing more complex matters through to resolution. Senior Investigators will also be expected to have knowledge and experience in complex investigations and the preparation of cases which involve enforcement outcomes. The key duties of the position include Successful candidates may be placed in any of the above branches/roles. Duties may include: Conducting audits, inspections, or assessments of aged care providers Reviewing documentation and evidence to determine compliance Engaging with providers, older people, and stakeholders Preparing reports and recommendations Supporting regulatory decision-making Leading or contributing to teams and projects Participating in field-based work and travel as required Comprehensive training will be provided to support your success in the role.
