Description The Health and Fitness Instructor plays a pivotal role in overseeing the daily operations of the gym while ensuring a safe, engaging, and enjoyable experience for all UOW Pulse customers. This involves fostering meaningful customer interactions, delivering tours and addressing inquiries, maintaining and cleaning equipment, building rapport with members, conducting health and fitness assessments, and guiding customers on safe and effective exercise practices. Responsibilities Foster team spirit and work collaboratively with the Health and Fitness team to ensure quality service and safety. Deliver exceptional customer service in a culturally diverse environment. Conduct detailed fitness screenings and assessments tailored to customer needs. Actively promote the wide range of facilities and services available at the Recreation and Aquatic Centre. Provide expert exercise advice and instructions, empowering customers to achieve their fitness goals. Qualifications Hold a current Certificate III or IV in Fitness with active registration through Fitness Australia. First Aid and CPR certification Working With Children Check – Worker.