Electronic Collections Officer

Victorian Government • Melbourne • 1d ago

Monitor visual and audio intercepts to support investigations Melbourne CBD location with flexible hybrid working arrangements Full-time ongoing, VPS3.1 $79,122 - $87,599 plus penalty rates, super and generous leave entitlements Applications close 11:59pm, Friday 12 December 2025 Our organisation IBAC's work is vitally important to Victorians - we prevent and expose public sector corruption and police misconduct. Our vision is a public sector and police that acts with integrity for all Victorians. Our team People who work for IBAC are expected to have a sound understanding of and ability to demonstrate the IBAC values when dealing with Government agencies, the community and colleagues. IBAC's values are incorporated in professional skills and behaviours for the position. We Lead by example, Act Impartially, Work Together, Behave with Respect, Strive for Excellence. Your new role: We are currently seeking individuals with a keen interest in working in the specialised field of telecommunications interception (TI) within our Digital Forensics & Collections Unit on a full-time basis. This role reports to the Manager, Electronic Collections. TI monitors work in a challenging and dynamic technical environment carrying out an important role in collecting evidence and providing operational support as part of IBAC investigations. This includes intercepting and monitoring communications such as telephone calls, monitoring surveillance device product and tracking target locations under warrant and working closely with investigators, analysts, and other operational staff. We are looking for applicants who: Have strong communication skills and attention to detail Ability to work collaboratively and autonomously High technical skills and capabilities Ability to understand and interpret internet protocols in data sets Ability to manage multiple competing priorities Transcription experience and knowledge of the investigation or intelligence process (highly advantageous) Good computer and keyboard skills with an ability to quickly learn new software applications Have availability to undertake shift work on weekdays, weekends and public holidays (365 days a year) Additional duties are set out in the position description. To view this, please visit the IBAC Careers webpage by clicking 'apply' and select the appropriate vacancy. Please note that interviews will take place from mid-January 2026. Due to the requirement to attain a Negative Vetting 1 security clearance candidates must be an Australian citizen at the time of application. Apply now: All applications should include: a resume (no longer than 5 typed pages) a cover letter * responses to the administrative screening questions within the application process PDF documents are preferred. If you encounter technical issues when applying, please email pcchelp@ibac.vic.gov.au. For further information regarding the role, please contact Nicole Fausett, Manager - Electronic Collections: nicole.fausett@ibac.vic.gov.au. We are committed to bringing together people with differing perspectives, lived experiences and skills to make choices that reflect our integrity and community, and to creating an inclusive work environment for all. Visit: www.ibac.vic.gov.au for more information.

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