The Company: Forge Solutions (formally known as Disaster Management Australia) was established in 2022, in recognition of the growing role Johns Lyng Group was playing in supporting communities impacted by natural disasters. Having been engaged by local and state governments in South Australia, Victoria, New South Wales and Queensland, Forge Solutions is now the leading provider of energy efficiency programs supporting local communities. We Offer: An immediate start 12 month Full Time Contract A respected organisation with stability & security Support & guidance from experienced managers A positive & rewarding team culture Future career progression where great work is recognised & rewarded Discounts on technology, cars, fashion & leisure Up to date technology & a modern office environment Use of a company vehicle The Role: This diverse role will involve coordinating and scheduling jobs, liaising with tenants and builders, tracking the progress of jobs, ensuring consent and permit plans are in place and managing general administration tasks. This is a fantastic chance to join a stable and secure company that values it people above all else! Future opportunities for career progression will also be available. Key Duties & Responsibilities: Ensuring Tenants are aware of project benefits Communicate & negotiate with trades to track the progress of jobs Liaise between customer and trades person Ensure all documentation is signed and approved Visit work site to ensure work is compliant and complete Coordinate access to properties with customer Dispute / issue resolution as required Ensure all work conforms to legislative & contractual OHS requirements Follow up Contractors for Invoices General administration duties Key Selection Criteria: Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team. The following selection criteria is also important, but we are happy to teach and mentor you along the way. Building & Construction background / qualification highly regarded, however not essential Work well under a high-pressure environment Previous Administration & Customer Service experience Excellent written & verbal communication skills Professional phone manner Ability to develop strong relationships Excellent time management & organisational skills Strong attention to detail Highly computer literate including Microsoft Excel, PowerPoint & Outlook Can-do & positive attitude A willingness to learn & start from the ground up in a fast-moving organisation and team We are a company of integrity and diversity . Please note: The successful candidate must have the right to work in Australia and be prepared to undergo a pre-employment medical examination and criminal background check where required.
