This is a Health Information Services Clerk role with Ramsay Health Care based in Gold Coast, QLD, AU Ramsay Health Care Role Seniority - junior More about the Health Information Services Clerk role at Ramsay Health Care In this role, you will provide an essential service, ensuring patients receive high-quality care through accurate and efficient management of health records. About The Role We are seeking a dedicated, detail-oriented Health Information Officer to join our team on a casual basis. Reporting to the Health Information Manager, you will play a key role in maintaining accurate and timely medical records. Key Responsibilities Compile medical records for discharged patients. Retrieve and prepare records for admissions, inpatients, quality audits, and clinical needs. Respond to internal and external information requests in line with privacy policies. Maintain strict confidentiality and data security at all times. Follow up on outstanding documentation (e.g., discharge summaries, pathology reports). Monitor and maintain clinical forms, registers, and archives. Scan and file documentation efficiently. Assist with documentation audits and quality improvement initiatives. About You You are an organised, proactive professional who thrives in a fast-paced environment. You value accuracy and confidentiality, enjoy working collaboratively, and understand the importance of well-managed health records in supporting excellent patient care. Essential Requirements Certificate in Medical Terminology. Previous experience in Health Information Services or healthcare clerical roles, ideally in a hospital setting. Excellent verbal and written communication skills. High attention to detail and accuracy. Ability to work independently and collaboratively within a team. Proficiency in Microsoft Office, including Excel and PowerPoint. Desirable Experience in medical records or healthcare clerical roles. Strong commitment to confidentiality and data integrity. High-level computer literacy and confidence with digital records systems. Strong interpersonal skills with the ability to engage effectively with internal and external stakeholders. About Us John Flynn Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964. What’s in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Ramsay Rewards - Access great deals at over 100 major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Requirements Must provide or complete aNational Police Check conducted within the previous 12 months According to the role, Ramsay may require a proof of immunisation against infectious diseases. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. For enquiries, please contact Stephen Connors via email, ConnorsS@ramsayhealth.com.au Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Ramsay Health Care team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Compiling medical records Responding to information requests Monitoring clinical forms and archives Key Strengths Certificate in Medical Terminology ️ Excellent verbal and written communication skills High attention to detail and accuracy Experience in medical records or healthcare clerical roles Strong commitment to confidentiality and data integrity Strong interpersonal skills Why Ramsay Health Care is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Ramsay Health Care not with Hatch.
