Join a Fortune 500 SaaS company as a Data Centre Operations Engineer on their Service Engineering team, which is responsible for global infrastructure design, standards, operations and architecture. This role is based at a dedicated data centre facility in Mascot, NSW and focuses on the day-to-day operation and reliability of critical infrastructure. What you'll be doing Oversee the day-to-day operations of data centres, ensuring smooth functioning of critical infrastructure Maintain facility stock and support general operational uptime and maintenance scheduling Participate in new data centre builds and deployments Install pre-integrated racks, individual servers and network appliances, including racking, stacking, wiring and cable management Troubleshoot rack-level events within internal Service-Level Agreements (SLAs) Perform hardware break-fix on servers and network appliances Act as the primary point of contact and be accountable for all vendors operating inside the data centres Ensure all safety procedures are adhered to while performing work Fully comply with all physical security procedures and policies Perform regular audits as required Install, monitor and maintain data centre IT equipment Coordinate onsite delivery and shipping of all equipment Contribute to documentation and help promote standards and best practices for data centre operations Be available for 24/7 support as needed, including off-hours work for scheduled maintenance, emergencies and on-call situations About you Are a fresh graduate eager to start your career in the data centre industry Are organised and keen to learn new skills Enjoy technology and exploring new tools (including AI and workflow automation) Are comfortable learning and using new software Have a strong interest in data centre operations and process improvement Skills & requirements Relevant data centre certifications and/or equivalent professional experience 1 years of experience in data centre operations and/or facility operations Fundamental understanding of network devices and server hardware architecture Openness to domestic and international travel Strong communication, customer focus, problem-solving, conflict management, time management and interpersonal skills Dedication to ongoing professional development, skill enhancement and required on-the-job training Work rights: This role is open to Australian Citizens or Permanent Resident visa holders only If you meet the criteria and you're keen to step into a hands-on data centre role, we'd love to hear from you.
