About the Bureau We are Australia's weather, climate, water, oceans and space weather agency. Our work touches the lives of all Australians every day. Our products and services include observations, forecasts, warnings, analysis and advice. They cover Australia's atmosphere, water, oceans and space environments. The Bureau operates under the authority of the Meteorology Act 1955 and the Water Act 2007 . We also fulfill Australia's international obligations under the Convention of the World Meteorological Organization and related international meteorological treaties and agreements. Read the Bureau of Meteorology Strategy 2022-27 to find out more about our organisation and the work we do for all Australians. Working at the Bureau The Bureau represents a dynamic and exciting opportunity. At the Bureau you will: do meaningful work that brings real benefits to the Australian community, businesses and government. work with dedicated experts and professionals who constantly seek to improve the services we provide to our customers. work in excellent workplaces in a variety of great locations. You'll have access to the latest technology in a diverse, safe and inclusive environment for everyone. experience our commitment to learning, growth, training and clear career pathways. You'll receive competitive salary and benefits. Position overview We are seeking enthusiastic and qualified Electronics, Electrical, Instrumentation or Telecommunications Technicians or Engineers, ideally with previous field experience. Who are you? You have an appetite for working in remote locations so a willingness to travel is essential. You are a suitably qualified team player who likes to get hands-on in the field, and the prospect of seeing many parts of Australia excites you. You have strong communication skills to support your field team, negotiate and manage stakeholder relationships, and leverage emotional intelligence. You take pride in developing and mentoring staff. Your strong teamwork abilities ensure you can empower and inspire the field teams you are responsible for managing. Who are we? The Observing Operations Hubs are the Bureau of Meteorology's Technical Operations centres comprising of 8 Hubs, one in each capital city and Cairns. Staff based at the Observing Operations Hub travel far and wide and into remote areas, utilising 4WD's, planes, boats, and helicopters to maintain service delivery within the various instrumentation networks. This includes: Rain Radars Automatic Weather Stations (AWS) Upper-Air monitoring systems (sounding balloons) Sea Level Monitoring Stations Wave and Wave height buoys Satellite ground reception and space weather instruments Flood warning/rainfall monitoring systems Cooperative observers, volunteer rainfall stations Communications, telemetry and instrumentation systems We are part of a national maintenance workforce and are opportunities available to travel to various parts of Australia to assist other hubs with work. We offer specialised, in-house competency-based training on all our equipment and will ensure you have the necessary tools and skills to undertake this work. We strive to deliver exceptional customer service, as we engage with stakeholders, contractors, support staff and the Australian public. We promote a diverse and inclusive workplace culture that prioritises the health, safety and wellbeing of all our staff. Staff in our Hubs are mentored and supported by a Hub Manager and various Team leads. The key duties of the position include The responsibilities of the role include but are not limited to: Maintenance & Operations: Undertake routine and detailed operational diagnostics, fault finding, repair and return to service of moderate to complex field equipment. Verify the performance of meteorological instruments against calibrated reference standards. At a medium level of difficulty, take, record and report observations from meteorological systems. Undertake site inspections and document the meteorological exposure and maintain associated records. Asset and Service Management: Support a strong asset management culture and consistent usage of enterprise asset management system (Maximo) to accurately record asset information, asset performance and issue stakeholder communication. Adhere to service management processes based on the ITIL framework and work to meet service level targets for maintenance completion and outage restoration response times. Documentation & Record Keeping: Prepare operational and technical maintenance reports and associated documentation. Undertake administrative tasks such as finance reconciliations, procurement, inventory records, stores and stock control. Travel & Incident Response: Regular travel away from your home base by air, sea and road is an essential part of this role. Field work and incident response support may require working outside of normal business hours including weekends, for which over-time and other allowances may be payable. Supervision: Mentor, manage, supervise and develop staff. Data Quality: Manage Observing network data quality through remote monitoring. Diagnose and triage faults within the Observing networks as they arise. Liaison and Representation: Liaise with various internal and external stakeholders at the appropriate level and represent the Bureau in a professional manner in accordance with Australian Public Service values and Code of Conduct. Respond to queries on observing assets in your area of responsibility and provision of asset information and data. Quality Management: Participate in ensuring the quality and effectiveness of products and services and the ongoing development, implementation and continual improvement of the quality management system to achieve and maintain the ongoing certification of compliance with the ISO 9001 Quality Management Standard. Compliance: Comply with all relevant legislation, policies, procedures and guidance in the course of your work. Diversity & Inclusion: Understand and promote an inclusive environment that respects and values diversity and complies with the Diversity and Inclusion Statement of Commitment. WHSE: Comply with all Bureau work, health, safety and environment policies and procedures, and take reasonable care for your own wellbeing and that of your team members, other employees, contractors and visitors who may be affected by your conduct. Technical Competency: Required to obtain technical foundational skills across observing networks with provided on the job training. Commitment to ongoing training, expanding and maintaining individual technical competency. Other Relevant Duties: Undertake other relevant Hub, station, field and business duties as required. Lead Specialisation Responsibilities: Surface Network This lead role is responsible for leading activities associated with a wide range of Surface observing equipment and systems within the Hub's geographic area of responsibility including Operation and maintenance of equipment including, but not limited to: Automatic Weather Station (AWS) network and associated sensors; Manual input devices Cooperative Observations network; Volunteer Rainfall/Evaporation network; Site selections for Surface Observations equipment and liaising with landowners for site access; Network Management with a high standard of maintenance and Return to Service documentation including drawings, photographs and performance records. Monitoring and assessing data quality including recovery and correction of observations and providing specialist technical advice. Regardless of Lead specialisation, the role supports all Observing Operations and may be required to gain technical competencies outside of this specialisation, thereby providing career diversity and operational flexibility. They will liaise with customer and stakeholder groups, providing technical expertise on all Hub observing networks and may be tasked with additional relevant duties at the appropriate level.
