The Company: This brilliant Hospitality Group aims to provide the highest-level of hospitality service to their guests, whether it be through restaurants, hotels, bars, or events. Serving the Australian hospitality scene for over 50 years, they are looking for a Senior Wedding & Events Sales Manager to join their team at one of their most sought after venues, located just north of Canberra. Position Terms: Full-time, permanent role Working 3 days in the venue, 2 from head office (venue located north of Canberra) Salary: $130,000 - $150,000 plus super plus comms (depending on experience) Relocation package available. The Role: The Senior Wedding & Events Sales Manager will be responsible for the business development, sales, planning, and delivery of events across the venue, ensuring exceptional client experiences and operational excellence. Key Responsibilities include; Drive weddings and event revenue for the venue, including corporate events, weddings, and special events. Provide an exceptional guest experience at all touch points across the client customer journey, including customer portal management using the chosen CRM. Drive sales by providing accurate and timely quotations and contracts for conferences, weddings, and special events, covering venue, menu and accommodation costs to enhance the success of events. Conduct site inspections on-site ensuring brand standards, service quality and guest satisfaction are upheld. Develop and implement appropriate strategies to drive new business into the venue, including new business opportunities. Conduct annual wedding open days on-site, working with the marketing team to successful deliver the event. Coordination of events, including the creation of event orders to ensure seamless delivery on the day. Liaise with the operations and kitchen teams to ensure high quality, impeccable service and experience is provided to clients. Develop and maintain a contact and customer database with IVvy / Tripleseat. Respond to client enquiries via a range of channels including by telephone, email, online enquiries and walk-ins. Develop strong business partnerships with suppliers and identifying possible new suppliers to work with. Manage and maintain accurate LCD Signage for all events. Ensuring accounts are maintained and open folios are managed in line with accounting expectations. Provide continuous courteous, friendly customer driven service and project an attitude of enthusiasm and flexibility. The Candidate: The successful candidate will have extensive experience working within sales, business development, and events within a Venue or Hospitality environment. Exceptional negotiation, client management, and sales management skills are essential for this. Experience with Tripleseat and/or IvvY is preferred. Business development skills with the ability to drive new business and nurture enquiries. Strong organisational and coordination abilities with a keen eye for detail. Ability to build rapport and communicate effectively with a wide range of clients and stakeholders. Excellent time management, with the ability to manage multiple events and tight deadlines. Professional written and verbal communication skills, including confident negotiation capabilities. A proactive and solution focused mindset, particularly in high-pressure or dynamic situations. Ability to remain calm and professional when resolving conflict or unexpected challenges. Ability to work a regular working week from Tuesday–Saturday, based on-site at the Venue 2-3 days per week as required (venue located north of Canberra). A relocation package is available. For more information regarding event positions follow us on LinkedIn and/or Facebook at Apex Event Recruitment If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website: www.apexeventrecruitment.com.au Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.
