Great Opportunity to Grow This is a fantastic opportunity to step into 2026 with a fresh role that genuinely boosts your career — combining senior-level engineering, modern workplace environments, and exposure to AI, automation, and high-performance infrastructure. Company Insights Join a genuinely supportive team where you’re valued, heard, and encouraged to grow. You’ll work with leaders who care, colleagues who collaborate, and a culture that celebrates learning and development. Our client is a well-established boutique IT services provider specialising in the Architecture and Design industry. Their clients rely on high-performance systems: large 3D models, CAD/BIM workflows, GPU workstations, virtualised environments, and enterprise-grade storage. This means the engineering work is meaningful, complex, and technically rewarding — not basic helpdesk tasks. You’ll also gain exposure to organisations using 3D design tools, Revit/AutoCAD, BIM platforms, SAN/NAS environments, and advanced virtualisation setups. This is a low-ego, long-tenure team (many 5 years) with flexibility, WFH options, and a city-centre office close to transport and great cafés. About the Role You’ll step into a senior engineering position where you act as the technical escalation point for complex issues and take the lead on project delivery. Your work will include building, configuring, and maintaining server and storage environments, virtualisation stacks, advanced networking, structured troubleshooting, and modern cloud setups. A growing part of the role also involves helping clients adopt AI tools, Copilot integrations, internal chat systems, and automation workflows that improve efficiency and performance. You’ll thrive here if you enjoy complex technical challenges, ownership, and shaping the next generation of infrastructure and AI-enabled solutions for clients. Responsibilities Resolve complex technical issues escalated from L1/L2 across servers, storage, virtualisation, and networking Configure, deploy, and maintain virtualised environments (VMware or Hyper-V) Manage SAN/NAS storage environments supporting large CAD/BIM datasets Build and support Windows Server, Active Directory, Group Policy, Azure AD Design and implement AI-enabled systems (Microsoft Copilot, M365 AI tools, internal chat systems, automation workflows) Troubleshoot advanced networking: switching, routing, VLANs, firewalls, VPNs Lead project deployments including server upgrades, migrations, cloud transitions (Azure), and network improvements Maintain clear documentation across AI integrations, system setups, and best practices Support and coach L1/L2 engineers through escalations Deliver consistently high-quality support and ensure SLAs are met Stay current with emerging tech, especially AI, virtualisation, and Microsoft platforms About You You’re a problem-solver who takes ownership, thinks strategically, and enjoys digging into root-cause analysis rather than quick fixes. You’re excited about where the industry is heading — AI, automation, smarter systems — and you want to be part of shaping that future. Ideally, you bring: 5 years’ experience operating at Level 3 within an MSP / IT services environment Interest in AI integration — Copilot, chatbots, and automation workflows Excellent communication and client-facing skills A proactive, curious mindset and genuine love for learning Strong experience with Microsoft 365, Azure, and modern workplace tools Deep virtualisation experience (VMware or Hyper-V) Experience with SAN/NAS storage systems Strong infrastructure skills: Windows Server, AD/Group Policy, Azure AD, security, backups, migrations Solid networking knowledge (TCP/IP, VLANs, routing, VPNs, firewalls) Experience supporting project delivery across servers, networks, and cloud Apply now: Apply now to be considered for this great opprtunity Build PX is our HR solutions company dedicated to helping businesses and their people succeed.
