ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance , community connection and referral services. About the role As a Community Outreach Manager , this is your opportunity to ensure service delivery and operational management is a ligned with national and state strategic plans, and the National Homelessness Stream Model of Care. Reporting to the Metro Regional Development Manager , this is a permanent full-time role, located in West Melbourne, VIC . How you will make an impact Lead implementation and ongoing delivery of the National Homelessness Stream Model of Care, ensuring inclusive and high-quality services aligned with national and state agendas Oversee operational performance across programs including compliance, budgeting, asset management and risk management Manage and support staff through effective recruitment, rostering, performance management and the development of a positive workplace culture Ensure service quality and responsiveness through feedback systems, complaint management and continuous improvement driven by data and client insight Build strong stakeholder partnerships, contribute to sector development through forums and networks, and guide local strategic planning and service evolution What you will bring A Tertiary qualification in social work, welfare, community development or related field or demonstrated experience attained through previous appointments, service and study/development Demonstrated experience in social service environment including in leading and supervising staff A current VIC employee Working with Children’s Check What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Flexible working arrangements negotiable Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency . Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. Conditions Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 7 How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change , please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.
