Description MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people. Enterprise Delivery Lead Are you passionate about driving agile transformation and enabling high-quality delivery across complex portfolios? We’re looking for an experienced Head of Enterprise Delivery to establish and scale modern delivery practices, oversee portfolio governance, and lead our enterprise delivery function. This is a strategic leadership role that balances innovation with operational accountability. Key Accountabilities and main responsibilities Scale Agile Delivery – Establish and embed agile methodologies (Scrum, Kanban, SAFe) and continuous delivery practices across the transformation portfolio to boost velocity while maintaining quality and stability. Portfolio Governance – Oversee governance frameworks, prioritisation, and resource allocation; facilitate planning sessions and provide decision support to senior leadership. Performance & Reporting – Develop portfolio metrics and reporting frameworks to track progress, risks, dependencies, and benefits realisation. Enterprise Delivery Leadership – Lead delivery teams and manage capacity planning, ensuring smooth transitions from projects to business-as-usual operations. Innovation & Experimentation – Foster a culture of innovation through frameworks like sprints and proof-of-concepts, enabling rapid testing and iteration. Cross-Functional Collaboration – Drive collaboration across technology, operations, and business units; remove organisational impediments and escalate systemic barriers. Capability Building – Build organisational delivery capability through coaching, mentoring, training, and developing playbooks and toolkits for consistent high-quality delivery. Experience & Personal Attributes Extensive experience leading enterprise delivery functions, combining agile transformation with operational delivery management Deep expertise in agile methodologies (Scrum, Kanban, SAFe) with relevant certifications (CSM, SAFe Agilist, PMP, Prince2) from a leadership position Proven track record leading delivery teams and establishing portfolio governance frameworks Demonstrated ability to establish delivery performance metrics, capacity planning, and resource management Experience managing transitions from project delivery to business-as-usual operations Excellent coaching and facilitation skills with ability to foster innovation cultures and lead organisational change Strong servant leadership mindset balanced with operational delivery accountability Financial services or highly regulated industry experience highly desirable Some of our Employment Benefits FlexiWorks – enabling our employees to work in the office and at home Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose Talent Referral Program Salary Sacrificing via Superannuation Employee Assistance Program Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft! Novated Car Leasing Culture at MUFG Pension & Market Services We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. How to apply Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening, including a police check, prior to commencement of employment.
