Newly created influencing role Build upon 50 years of industry expertise & dedication Quality products & reputation About the company Rarely offered opportunity! Trusted for over 50 years, renowned for their specialist knowledge and expert guidance across both commercial and residential flooring products. Partnering with their clients every step of the journey, from concept to completion. A strong emphasis on personalised support and sound advice, they continue to attract and retain a loyal industrial and private client base. About the role A unique combination of entrepreneurial freedom with established business stability. Working alongside a passionate owner and senior leadership team, you'll have the resources of an extremely well-established market leader while enjoying the agility to make real changes quickly. Focusing on operational challenges, your role centres on transforming a successful business into an exceptional by engaging your team and the wider business, creating and implementing process and efficiencies to enable continued growth. Duties Identify and address operational challenges across the business Develop and implement process improvements and operational efficiencies to improve the client experience Collaborate with the senior leadership team to align operational strategies with business goals Engage and motivate staff, fostering a culture of accountability and continuous improvement Monitor performance metrics and ensure compliance with company and industry standards Drive initiatives that enhance productivity, quality, and customer satisfaction Support change management and guide teams through operational transitions Skills & experience Possessing a level of sophistication, whilst still being hands on, approachable, and down to earth, you can empower staff, engage the hearts and minds while taking your team on a journey. We seek a controlled and deliberate individual who has… A track record of operational supervision or management, ideally within private business Demonstrated success in creating and implementing operational improvements and process optimisation Some sort of building, joinery, construction or industry experience across flooring or a building materials environment Calm and balanced. A strategic thinker who can balance big picture vision with operational details and doesn’t mind being hands on when required A natural mentor and collaborative leader who develops others, drives results and partners effectively This is an onsite role based in the Northern suburbs of Brisbane. How to Apply If you're ready to make a significant impact on an established, respected business, we'd love to hear from you. Even if you don't tick every box, we encourage you to apply. We're committed to finding the right cultural fit and may consider you for other suitable roles. Please click Apply and attach your CV quoting Ref 1028486. Confidential enquiries welcomed by Andrew Hill on 0488 557 162