JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200 global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com We’re expanding our high-performance sales team and seeking a Hybrid Account Manager– Director Level who thrives in complex enterprise environments and is energized by both winning net-new logos and expanding strategic key accounts. As a Hybrid AM/AE, you will be responsible for both new business acquisition and existing account expansion across a defined territory or vertical. You will lead the full sales lifecycle — from pipeline development to executive relationship management to commercial negotiation and close — while managing long-term customer partnerships that drive renewals, upsells, and cross-sell opportunities. Position Responsibilities • Drive net-new customer acquisition and portfolio expansion within enterprise accounts (six-figure ARR transactions) • Build and maintain strong executive relationships with CFOs, CPOs, CIOs, and other senior business and finance leaders • Execute strategic, value-focused sales motions aligned to customer business outcomes, ROI, and operational efficiency • Navigate long and complex sales cycles, ensuring steady pipeline velocity and forecast accuracy • Maintain high customer satisfaction and retention while accelerating account revenue growth • Proactively identify whitespace opportunities through strong discovery, curiosity, and business insight • Collaborate with internal teams (Pre-Sales, Customer Success, Marketing, Product) to ensure strong deal execution and customer experience • Serve as a strategic advisor — leveraging data insights to influence digital transformation initiatives • Represent JAGGAER at industry events, conferences, and field sales engagements Position Qualifications • 7 years of experience in enterprise SaaS new business and/or account management roles • Demonstrated success owning a territory or book of business with proven land-and-expand results • Experience selling into procurement, supply chain, finance, ERP, or related enterprise technology landscapes (S2P / P2P strongly preferred) • Strong commercial acumen and value-based, consultative selling expertise • Expertise in managing multi-stakeholder, C-suite-level sales cycles • Resilient, proactive, and able to thrive in high-growth, dynamic environments • Highly curious with refined discovery skills — able to uncover and articulate strategic customer needs • Excellent communication, executive presence, and relationship-building capabilities • Must be based in Sydney, Australia • Ability to travel (up to 50%), predominantly within Australia. What Success Looks Like: • Consistent attainment (or overachievement) of quota goals • Expanded revenue across assigned accounts and strong renewal performance • Executive trust and credibility with customers and internal leadership • Demonstrated ability to accelerate sales cycles and improve win rates • Clear articulation of customer value stories that drive retention and growth What We Offer: At JAGGAER you’ll find great benefits, empowering culture, flexible work environment, much more! Apply now and be part of our success! Our Values: Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact LI-RM1
