About Us Shepparton Villages (SRV) is more than a place, it’s a community. A leading provider of retirement living and aged care services, with three sites across the Greater Shepparton area and our Support at Home business, our mission is to provide our residents with a safe, supportive and welcoming environment where they can enjoy their retirement years to the fullest. We are committed to promoting the health and wellbeing of our residents and employees and strive to create a positive and inclusive workplace culture. As an organisation, we value diversity, respect, and collaboration, and are proud to be an equal opportunity employer. By joining our team, you will have the opportunity to make a meaningful difference in the lives of our residents and contribute to the success of Shepparton Villages. About the Role Based on-site in regional Victoria, Shepparton, the People and Culture Business Partner is responsible for managing the employee/industrial relations portfolio, ensuring that managers and staff are supported across the organization and that relevant human resource policies and procedures are in keeping with legislative and organizational requirements. The role will also manage return-to-work and performance review processes. Working with a highly engaged and cohesive People and Culture team, you will embody the definition of team work, and will enjoy meeting goals, creating positive change and making a difference in people’s lives. The position will have a strong case management focus that includes providing sensitive and timely advice regarding performance, disciplinary and grievance matters and, will have the confidence to manage any FWC cases. This will support the organisational functions that ultimately result in the delivery of quality services to enrich the lives of those we support and care for. Essential skills and attributes (selection criteria) : Proven track record in employee case management specifically disciplinary process and grievances. Experience developing and implementing human resource related policies and procedures. Experience interpreting Enterprise Agreements providing workforce advice to staff and managers relating to employment conditions. Experience working with multi-site operations. Exposure or an understanding of enterprise bargaining. Experience liaising with Unions and/or FWC Collaborative, with a strong focus on strong stakeholder management skills and providing advice both internally and externally. Ability to develop practical employee relations solutions, with a focus on coaching line managers to address issues at the grassroots level. Experience managing annual performance appraisal processes Proven ability to convert information and data into knowledge and communicate that knowledge in a meaningful and useful way. Experience providing detailed reporting and understanding roster patterns Experience in setting priorities and time management Excellent interpersonal and communication skills Excellent computer skills especially in Microsoft Excel Ability to problem-solve medium to high level of complexity issues and know when is appropriate to escalate Experience in health and/or aged care sectors Experience managing workcover and return to work processes is desirable IMMEDIATE START AVAILABLE or start in the new year. Note : this is a fully On-site position and interstate relocation assistance is available. Benefits & Culture We value our team and the wonderful work they do. Our staff members enjoy a range of benefits including: Generous salary packaging option as a NFP organisation. Relocation allowance up to $5k for Melbourne and interstate candidates requiring relocation. Professional development opportunities. Competitive salary plus superannuation. A collaborative and supportive workplace culture.