Job Description Mercure Sydney Bankstown is the ideal Hotel for working and relaxing in Western Sydney with easy access to local and authentic experiences. Located in Bankstown Sports Club and newly refurbished, the Hotel reimagines hospitality with smart convenience for the local traveller. We are seeking an energetic night-owl to join our team as a part-time Night Manager. In this key role, you will ensure the smooth and efficient running of the Hotel's overnight operation, whilst ensuring guest satisfaction and the safety and security of the Hotel as well. What Will You Be Doing? Provide efficient guest services including check in/out, request handling and providing hotel information Settle and maintain guest accounts, ensuring cashiering is accurate Maintain strict security procedures to ensure guest confidentiality and safety Maintain the hotels standard of professionalism Be analytical and possess an eye for detail Assist the Front Office Manager and General Manager in a variety of check and balance procedures
