Work options: Hybrid Pennant Hills Office - Tuesday, Wednesday & Thursday Strategic Impact Without People Management Exposure to Complex, High-Value Work Values-Driven Organisation Our Support Services Team is the backbone of the Y NSW. Whether your expertise lies in HR, IT, marketing, finance, or compliance, your work helps power programs that change lives. Join a team that values innovation, inclusion, and continuous growth. At the Y, you’ll find a supportive, purpose-driven environment where your skills make a real difference. The Opportunity As ER/IR Manager, you will provide specialist expertise to guide Y NSW through complex employee relations and industrial matters. You’ll lead enterprise bargaining, union consultation, and case management with a people-centric, risk-aware approach that aligns with our Strategy30 and organisational values. Key Responsibilities Lead enterprise bargaining and union consultation processes. Manage complex case matters including performance, conduct, fitness for duty, and capacity. Draft and interpret industrial instruments and policies. Provide strategic advice on restructures, governance, and tribunal matters. Build leader capability through coaching and training. Partner across HR, Payroll, Legal, and L&D to ensure defensible, contemporary practice. What You’ll Bring 6 years’ experience in ER/IR roles within complex or regulated environments. Tertiary qualifications in HR, Law, ER/IR or related discipline. Proven ability to manage sensitive, high-stakes matters with integrity and courage. Strong knowledge of awards, enterprise agreements, and employment legislation. Exceptional communication and stakeholder management skills. Commitment to safeguarding and creating inclusive, respectful workplaces. At the Y NSW, we don’t just offer jobs—we offer purpose. You’ll be part of a team that empowers children and young people to live inspired lives. You’ll work in a dynamic, agile environment where your expertise helps shape a culture of safety, inclusion, and continuous improvement. Who What Y? The Y NSW is a profit-for-purpose organisation focused on healthy living, social impact, and empowering young people. We operate 18 recreation centres and 40 out-of-school-hours care services employing over 1,000 staff across NSW to deliver enriching community programs. We’re committed to building a diverse, inclusive workforce that reflects the communities we serve. We welcome applicants of all genders, ages, religions, abilities, sexual orientations, and cultural backgrounds—including Aboriginal and Torres Strait Islander peoples. Safeguarding Children & Young People