Locations: Cairns • Townsville • Mount Isa Employment: Full-time (multiple vacancies) Make a real difference across North & West Queensland. NWRH is seeking enthusiastic Counsellors and Mental Health Professionals to join our team delivering high-quality support through Carer Gateway (Townsville & Mount Isa) and Stepped Care Psychological Therapies (Cairns). Come for the life experience, stay for the lifestyle. WHY NWRH? Salary: From $73,000 to $91,000 super (depending on experience/qualifications) Leave: 5 weeks annual leave 17.5% loading Benefits: Salary packaging ($15,900) Birthday leave Paid parental & partner leave Recognition bonus ($500 at 2 years) Rental subsidy (Mount Isa) Relocation assistance Monthly professional supervision Development pathways (including MH Social Worker accreditation support) Supportive, multidisciplinary team environment AVAILABLE ROLES COUNSELLOR – CARER GATEWAY (Townsville & Mount Isa) Provide in-person counselling to Carer Gateway clients experiencing stress, anxiety, depression and low mood due to their caring role. Sessions must align with the In-Person Counselling Service Design and Guidelines. Key Responsibilities • Deliver evidence-based counselling (Rogers, CBT, or similar) • Provide needs assessments, brief interventions and single-session therapy • Offer psychoeducation, care planning and supported referrals • Maintain accurate case notes, outcomes & reporting • Provide community-based and outreach support where required • Work collaboratively with the local Carer Gateway team and stakeholders Required Accreditation (Contractual Requirements) You must have: Accreditation with ACA, PACFA, AASW, or equivalent Recognised qualification in counselling, psychotherapy or social work Minimum 3 years’ counselling experience in Australia Experience delivering Rogers/CBT-based therapies (or similar evidence-based practice) MENTAL HEALTH PROFESSIONAL – STEPPED CARE (Cairns) Provide structured psychological therapies to individuals across the lifespan experiencing mild–moderate and, where appropriate, high-intensity mental health needs through PHN-funded Stepped Care Psychological Therapies. Key Responsibilities Deliver evidence-based therapies & brief interventions Complete clinical assessments and structured treatment plans Use pre- and post-outcome measures Provide care coordination, referrals & liaison with providers Deliver therapy face-to-face, telehealth and occasional outreach Work with children, adolescents, adults and families Contribute to quality improvement and reporting Required Accreditation (Contractual Requirements) You must have: AASW, ACA, PACFA, AHPRA (Provisional or Registered Psychologist), or equivalent Recognised qualification in counselling, psychotherapy or social work Minimum one year’s experience in a similar role in Australia Competence in CBT, Rogers, or related evidence-based therapeutic modalities ABOUT YOU (for both streams) • Strong therapeutic capability and professional judgement • Ability to build rapport quickly and work collaboratively • Cultural capability and commitment to inclusive practice • Digital confidence (clinical systems, telehealth, documentation) • Ability to travel for outreach (varies by role) • High level of ethics, integrity and confidentiality Aboriginal and Torres Strait Islander people are strongly encouraged to apply. MANDATORY REQUIREMENTS • Blue Card (or eligibility to obtain) • NDIS Worker Screening • National Police Check • Current C Class driver’s licence • Full Australian working rights QUESTIONS? Contact Human Resources at hr@nwrh.com.au Help improve mental health outcomes across North & West Queensland — and enjoy a rewarding career in a supportive, values-driven organisation. We’re reviewing applications as they arrive—apply today! Come for the life experience, stay for the lifestyle.
