About the Role At GN Hearing, we make life sound better. We combine advanced technology, audiological expertise and deep customer insight to create hearing solutions that change lives. Due to an internal promotion, we are now looking for a Product Launch Manager to own and drive product launches across Australia and New Zealand. In this role, you will own the planning, coordination and execution of all activities needed to bring new products and product updates successfully to market. You will lead cross-functional launch projects, working closely with Product Management, Marketing, Sales, Operations, Finance, Customer Support and global teams, ensuring we launch on time, on strategy and with a strong post-launch follow-through. This is a permanent full-time role based in North Ryde (with hybrid work flexibility), reporting to the General Manager ANZ, with some national and international travel required. Key Responsibilities Lead end-to-end planning and execution of all ANZ product launches and product-related projects, from initial strategy through post-launch hypercare Build and manage go-to-market plans, tracking tasks, timelines, risks and dependencies Partner with the Product Manager to align with the GN Hearing product roadmap and build the ANZ launch calendar. Lead strategic planning meetings with the Product Launch Project Team prior to each launch. Create local Solution Overviews and tailored launch plans for ANZ channels/brands. Lead the local hypercare process post-launch, using data (Customer360, marketing activation data, stakeholder feedback) to drive corrective actions and continuous improvement. Champion Asana as our project management tool, including building high-quality project templates and training colleagues. Define objectives and KPIs for each launch and report progress to the ANZ leadership team. Ensure launch activities align with GN's Quality Policy, ISO 13485 and our Quality Management System. About You You bring a unique blend of product management / product launch experience, and you enjoy working at the intersection of technology, customers and commercial outcomes. Essential experience and skills At least 2 years of product management or product launch experience. Proven experience leading product launches and go-to-market projects (e.g. launch planning, cross-functional coordination, hypercare). Solid project management experience, ideally in healthcare/medical devices. Strong presentation skills, including presenting to larger groups. Strong problem-solving and communication skills - ability to explain complex ideas clearly. Strong numerical ability and experience with budgets and Excel. Demonstrated sales skills and comfort working with commercial stakeholders. Qualifications Essential: Bachelor's degree in Commerce or related fields. Desirable: Documented training in project management. Why this role? In this role, you will have a direct impact on how GN Hearing's product innovations reach customers and end-users across ANZ, working closely with ANZ leadership, local teams and global functions. You will also have the opportunity to shape and continuously improve our launch processes and ways of working, including how we use tools like Asana to drive smarter, more effective execution. Why GN? At GN Hearing, you will work in our new, state-of-the-art office designed to help you do your best work - with great amenities and modern, flexible spaces that encourage collaboration, innovation and connection. You'll be part of a fun, supportive team that's genuinely transforming lives through the power of sound, while enjoying great perks like our Hear-O-Hub rewards platform, generous product discounts, wellbeing programs, social events and recognition initiatives. With easy access to public transport and secure onsite parking, plus a culture that values curiosity, continuous improvement and personal growth, it's a place where you can feel proud of the impact you make every day and excited about where your career can go. If this sounds like the opportunity you've been waiting for, we'd love to hear from you! GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history - fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. The GN-owned brands that are responsible for bringing these technologies to life: Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing) Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/) Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/) Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) . We are a Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA individuals, and persons with disabilities are encouraged to apply. Come join our team!
