Description Medical Administration Officer – Full Time | 9-month Fixed Term Contract Are you looking to begin your career as a healthcare administrator? We’re offering a fantastic full-time, fixed-term opportunity to join our supportive team as a Medical Administration Officer , where you’ll play a key role in helping hospitals and radiologists deliver timely and accurate medical reports. Monday to Friday rotating shifts between 8:30am – 5:00pm Work in a professional medical environment with full training provided What You’ll Be Doing Coordinate the delivery of medical reports between hospitals and radiologists Manage incoming requests and ensure accurate documentation Provide excellent customer service to healthcare professionals Track report progress and meet deadlines Support the team with general administrative tasks What We’re Looking For Strong communication and attention to detail Comfortable using computers and learning new systems Organised, reliable, and eager to learn Able to work independently and in a team No prior experience required—just a positive attitude and willingness to grow! Why Join Us? Full-time stability with weekday hours Supportive team and structured training A great stepping stone into the healthcare industry Opportunities for growth and development Ready to Apply? I-TeleRAD, I-MED’s teleradiology reporting service has been established exclusively for the purpose of providing teleradiology reporting services to both private and public medical facilities across Australia It is one of the largest and most sophisticated teleradiology reporting services operating in Australia. Based in our Mount Waverley office, you will be responsible for providing high quality, professional and efficient administration support for the I-TeleRAD services. You are someone who thrives in busy environments and can manage deadlines and adapt with changing priorities we’d love to hear from you! Submit your resume and a short cover letter telling us why this role is right for you. Responsibilities As a Medical Receptionist, you will be the first point of contact for our patients. Your responsibilities will include: Greeting patients warmly and assisting with check-in procedures ensuring that a patients first experience of I-MED is one they will positively remember. Answering phone calls promptly and handling inquiries professionally. Ensuring smooth clinic operations during our business hours. Key attributes: Clear and empathetic verbal and written communication skills. Exceptional customer service skills putting the patient at the centre of all that you do Strong organisational abilities to manage appointments and patient flow. Flexibility to adapt to changing priorities. Ability to multitask effectively in a fast-paced environment. Ability to work interchangeably as part of a team Life at I-MED Radiology Competitive remuneration corresponding with experience Comprehensive induction training and ongoing development Opportunity for career growth and professional progression To be part of a fun & dedicated team that celebrates wins and successes Commitment to your health and well-being, including access to employee assistance program Diversity and Inclusion Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity. If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for. Next Steps If you are interested in the opportunity, please click apply and submit your updated CV.
