About the Company Alan Wilson Insurance Brokers is a respected, long-established brokerage known for delivering personalised, professional risk solutions to clients across a diverse range of industries. They are seeking a motivated and detail-oriented Broker Assistant to support their Senior Account Executives and Branch Manager in providing exceptional service to their clients. About the Role As a Broker Assistant, you will play a key role in supporting their brokers and branch operations. You will work closely with internal and external stakeholders, complete processing tasks with accuracy, and assist in delivering high-quality customer service. This role is ideal for someone currently working towards, or already holding, a Tier 1 qualification and looking to build a strong career in insurance broking. Key Responsibilities Provide outstanding customer service to clients, insurers, and internal stakeholders. Process new business, endorsements, renewals, and general policy administration. Support Brokers and Branch staff at all levels by following processes, instructions, and completing delegated tasks. Accurately manage Winbeat processing and invoicing procedures. Maintain electronic filing and task management using OfficeTech. Work efficiently across insurer portals, platforms, and Sunrise systems. Assist with general administrative support to ensure smooth branch operations. What’s required from you Tier 1 qualification (completed or currently working towards) is preferred but not essential Strong literacy across insurer platforms, portals, and Sunrise systems. Solid understanding of technology and systems, including Microsoft Office (Word and Excel). High attention to detail, strong organisational skills, and the ability to follow processes confidently. A proactive approach, willingness to learn, and a positive attitude. Why Join Alan Wilson Insurance Brokers? Be part of a supportive, experienced team committed to your development. Opportunities for ongoing training, career progression, and professional growth. A workplace that values professionalism, collaboration, and client service excellence. Excellent employment benefits and professional development opportunities on offer How to apply A personalised covering letter and resume must be received by close of business Monday 15th December 2025. For a copy of the position description please click the following link: https://www.gbsrecruitment.com.au/wp-content/uploads/2025/11/Broker-Assistant-PD-Nov-2025.pdf For a confidential discussion regarding this opportunity and the package on offer, please contact Rob Darby or Rachael Newton on 03 5174 2665 or via info@gbsrecruitment.com.au AWIB
