At mycar, we’re proud industry disruptors, driving innovation and sustainability. We’re one of the largest employers in the automotive service and repair industry, with over 1500 team members and over 270 company-owned stores. Through our national footprint, our teams service local communities with passion and excitement, ensuring care beyond the car. At our core, we are a people-first organisation. We invest in our team through continual training and exposure to the latest industry technology including the transition to EV, driving safety, performance, and growth. Our vision is simple – to be a team of auto experts famous for customer care. Our team embodies our values of clarity, agility, commitment, quality, and care, ensuring they are the foundation of everything that we do. Position Overview As a Workshop Controller at mycar, you’ll be the central driver of workshop efficiency and quality. Your day-to-day will include allocating jobs to technicians, managing workflow, and ensuring repairs are completed to the highest standard. You’ll work closely with the team to troubleshoot mechanical issues, provide technical guidance, and support technicians in delivering safe, accurate, and timely work. You’ll champion exceptional customer service, ensuring every customer leaves with confidence. At the same time, you’ll foster a high-performing, motivated team culture where safety, quality, and communication come first. What You'll Bring Certificate III in Light Vehicle Automotive Proven experience leading or supervising a team of technicians Strong understanding of workflow management in a busy automotive workshop Motivated leader with the ability to coach, guide, and drive team results Ability to meet budgets, deadlines, and operational targets Calm under pressure, able to manage competing priorities in a fast-paced environment Excellent communication and organisational skills Broad mechanical and tyre knowledge across a wide range of vehicles and brands Valid Australian Driver’s Licence People First Perks Through our commitment to our people-first culture, we offer our mycar team a range of competitive benefits designed to make their life that little bit easier! Take advantage of not only a great culture, but revel in our professional development programs designed to help continue to build and grow your career, wellness programs, and a huge range of discounts on the services we provide. Belonging at mycar At mycar we value the diverse backgrounds, experiences and contributions that each person brings; what makes you unique, makes us better! No two days are the same; we’re dynamic and full of passionate teams challenging new ideas through collaboration. In order to grow one of the most recognised leaders in automotive, we need the most interesting and talented people. Are you one of them? If so, we want to talk to you! If you require support with your application/reasonable adjustments for the interview process, we want to hear from you.
