About the role In this permanent full-time role, you'll support the smooth and welcoming operation of the Hospital Café and wider hospitality services. You'll help prepare food, assist customers, maintain high hygiene standards, and contribute to safe, efficient, and culturally responsive service delivery. Key Responsibilities Prepare and serve quality food and beverages while maintaining high hygiene standards. Deliver warm, efficient customer service to patients, visitors, and staff. Keep the café clean, stocked, and running smoothly, including POS tasks. Support other areas when needed, such as kitchen, cleaning, laundry, or ward services. Follow safety and Queensland Health guidelines to ensure a safe environment for all. Contribute to service improvements and support a positive team culture. Engage respectfully with people from Aboriginal, Torres Strait Islander, and diverse cultural backgrounds. Provide culturally safe and responsive service in line with Queensland Health frameworks. Working with us Tax savings through salary sacrificing options are also available. 4 weeks p.a. recreational leave with 17.5% loading bonus 12.75% employer contribution to superannuation Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs. Requirements This position may require successful applicants to undertake continuous shift work and to work all shifts in accordance with the unit roster. Pre-employment screening will be conducted for the successful applicant, including Criminal History checks. This is a VPD risk role and may require evidence of vaccination or immunity to: Measles, Mumps, Rubella, Varicella, Pertussis, Hep B and Tuberculosis. * A period of probation may apply. About North West Hospital and Health Service The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all. Interested? Download the Role Description for further information and application / interview preparation. Contact: Natalie Edge on 07 4744 4888 Applications close: Thursday 11 December 2025
