About the role Lead and coordinate administration services for the Emergency Department and Transit Lounge at The Prince Charles Hospital, ensuring efficient operations, staff supervision, and delivery of high-quality client and administrative support. Key Responsibilities Supervise and manage administration staff, including rostering, training, and performance development. Develop and implement procedures, monitor compliance, and lead quality improvement initiatives. Maintain accurate patient admissions, transfers, and discharges while ensuring excellent customer service. Collaborate with clinical teams and revenue services to optimise workflows and compliance with policies. Health Equity Metro North Health is committed to improving health and wellbeing outcomes for Aboriginal and Torres Strait Islander peoples. We encourage and welcome applications from Aboriginal and Torres Strait Islander candidates.To learn more about our health equity agenda and how this role contributes to it, please refer to the attached role description. Why choose Metro North Health Rewarding career and professional development opportunities. Flexible work arrangements and competitive remuneration. Generous superannuation contributions and salary packaging. A safe, inclusive workplace that values innovation and people-first care. Discover more about Metro North Health and our careers here: metronorth.health.qld.gov.au/careersFind out about the role in more detail and how to apply in the attached Role Description. Applications received via third parties will not be accepted.