This is a Residential Service Manager – SIL - Petersham role with United for Care based in Sydney, NSW, AU United for Care Role Seniority - mid level More about the Residential Service Manager – SIL - Petersham role at United for Care Please note: the internal title for this role is Service Leader. Located in the heart of Petersham Join a growing organisation revolutionising the disability sector About Us At United for Care, we’re redefining disability housing through our innovative Vertical Villages. Our smart, modern apartments combine independence with 24/7 onsite support. We create inclusive communities where people can live the lifestyle they choose. As the Service Leader, you’ll manage the day-to-day operations of our Petersham residential property. With support from your Regional Manager, you’ll lead a team delivering person-centred services that support participants’ goals and independence. Why Join Us? Career Growth: Advance in a growing organisation changing the game in disability housing Set Hours: Monday to Friday, 9am–5pm – say goodbye to rotating rosters Professional Development: Access sector-leading learning and development programs Wellbeing Support: Free premium EAP access for you and your family Strong Backing: Dedicated rostering, P&C, growth and recruitment teams to support you Staff Perks: Discounts, cashback offers and a generous employee referral program About The Role Role modeling effective person-centered practice Providing direction, coaching and development to your team to address learning needs and build capability Support the team to provide high-quality services - ensuring each participant's plans and goals are assessed and evaluated in line with their aspirations Provide effective onboarding, orientation and development for the team, supporting their engagement and development Conduct regular team meetings and monthly practice supervision sessions for each team member Support the team to understand and manage participant risks About You Strong Mental Health Support experience supporting goals of individual support plans Demonstrated capacity to effectively lead, coach and develop a team to achieve best quality outcomes Ability to incorporate effective planning, time management, problem solving, organisational skills and resourcing, whilst achieving quality outcomes Demonstrated understanding of available community services, networks and supports Desire to join a for purpose organisation fostering a diverse culture of respect and growth where differences are valued. If you're driven by a passion for creating positive change and eager to start a rewarding career with United for Care, we invite you to apply and join us in our mission to empower individuals and promote lifestyle freedom. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the United for Care team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing day-to-day operations Providing direction and coaching ️ Conducting team meetings Key Strengths Mental Health Support experience Leadership and coaching ⏳ Planning and time management Understanding of community services Organisational skills Desire for growth Why United for Care is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with United for Care not with Hatch.
