This is a Senior Manager, Knowledge Services role with Reserve Bank of Australia based in Sydney, NSW, AU Reserve Bank of Australia Role Seniority - senior More about the Senior Manager, Knowledge Services role at Reserve Bank of Australia Hybrid work environment with flexible arrangements 5-year Fixed Term Contract Play a key role in shaping the future of knowledge and information at the RBA Lead a high-performing team in a purpose-driven organisation About the business/role/team As Senior Manager Knowledge Services , you will report to the Deputy Head of Knowledge Management and lead a team responsible for delivering enterprise-wide knowledge services. You will work closely with colleagues across the Bank, including project teams, technology partners, and business units, to embed best practice knowledge, information and data management principles into systems, processes and culture. About the role Lead the development and implementation of a knowledge management framework across the Bank Guide and coordinate a strategy for enterprise-wide knowledge, culture, assets and services Build and lead a team and coalition of resources to deliver high-impact Knowledge Services Provide strategic advice and operational support for projects with a knowledge component Champion collaboration and continuous improvement in work practices, systems and culture Partner with stakeholders across the Bank to support delivery of critical knowledge initiatives Contribute to the leadership and strategic direction of the Knowledge Management Department About you Proven experience leading knowledge management functions in complex organisations Strong strategic thinking and ability to influence and collaborate across all levels Excellent communication and stakeholder engagement skills Deep understanding of collaborative and information platforms and their potential Demonstrated ability to lead capability development and cultural change initiatives Analytical mindset with a focus on continuous improvement and innovation Be More Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia. Why RBA? The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia. The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ community. We are committed to making the recruitment process fair and equitable for all our candidates. Application Close : December 10, 2025 . Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Reserve Bank of Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading knowledge management framework development ️ Guiding knowledge strategy Building and leading a team Key Strengths Knowledge management expertise Strategic thinking Communication skills Understanding of collaborative platforms Capability development Analytical mindset Why Reserve Bank of Australia is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Reserve Bank of Australia not with Hatch.
