Introduction With flexible hours, a fantastic family culture and the opportunity to work in Tasmania’s premier cool-climate cellar door with breathtaking river views, we're on the hunt for casual Wine & Food Assistants to join our Cellar Door team at Tamar Ridge. About Us At Brown Family Wine Group, we’re all about heritage, innovation, and family. For over 130 years, we’ve been crafting wines that Australians love. Our portfolio includes some of the country’s most respected brands, such as Devil’s Corner, Tamar Ridge, and Brown Brothers. At Tamar Ridge, we have a saying: it takes 50% Sidney Nolan and 50% Albert Einstein to craft the perfect Pinot Noir. That is to say in our 25-plus years of production, we've balanced the art of winemaking with the science of discovery, to master a nuanced and truly extraordinary grape variety. Description About the Role Our Wine & Food Assistants are an integral part of the daily operation of the Cellar Door, ensuring a “Customer for Life” experience for visitors at our Tamar Ridge location. Food & Wine Assistants provide our customers with a personalised and specialised experience that exceeds expectations by: Being responsive to customer questions and needs. Developing and maintaining a thorough knowledge of wines/beverages and facilities. Facilitating and conducting wine tastings. Proactively identifying opportunities to promote and introduce the Tamar Ridge range of products and services to build and strengthen our customer relationships. Skills And Experiences About You To be successful you should have an interest in wine, be customer focused with exceptional and engaging communication skills to create lifelong memories for our guests. You want to be part of something exciting in a unique location and you’re willing to go above and beyond for our customers when needed. If this sounds like you then we’d love to hear from you. What you’ll need to succeed: Prior experience within the hospitality industry, wine industry or FMCG is desirable. Flexibility in working hours. Hold a current R.S.A. Certificate. Current driver’s licence. Demonstrated advanced customer service skills and orientation. Demonstrated ability to manage multiple activities at one time. Further information and a position description may be obtained by emailing careers@brownfwg.com.au.
