As a Product Expert, you’ll: Represent Australia’s leading, design-driven appliance brands that set the benchmark in style and innovation. Deliver exceptional customer experiences through consultative, premium service. Build meaningful relationships with homeowners, interior designers, architects, and industry professionals. Achieve sales and margin targets while delivering on KPIs that reflect both performance and customer satisfaction. Provide thoughtful, tailored advice by developing deep product knowledge and staying across the latest in design and technology. Complete sales administration with accuracy, from quoting through to liaising with service, logistics, and supplier teams. You’ll have - Previous experience in premium retail, sales, or customer service required . A passion for design, innovation, and the home living sector. Strong communication and relationship-building skills. Confidence in learning and advising on technical product features. High standards of professional presentation. Computer literacy and attention to detail required , with Google Workspace experience highly regarded. Flexibility to work weekends in a vibrant showroom environment. Why Winnings? Our employee benefits include: Exclusive staff discounts across all Winning brands. Career growth opportunities with pathways into leadership, trade, and showroom management. Accredited training through our in-house Training Academy (Cert III & IV). Health and wellbeing support through our EAP, with free GP visits and access to psychologists. Vibrant culture with immersive product training, community events, and an amazing annual Christmas party. We’re proud to nurture a diverse and inclusive workplace where everyone feels they belong. We welcome applicants from all backgrounds and encourage you to apply if this role excites you.