RETAINED SEARCH / EXCLUSIVE LISTING About our client Our client is a global organisation with a strong presence in the coal and water treatment industries. Their Newcastle-based team has an established 50% market share across New South Wales and is positioned for 15% growth over the next year, with several new contracts secured. The business is long-standing, known for its stability and focus on long-term client relationships. In Newcastle, the coal division comprises five professionals, including technical and account management specialists. The culture is collaborative and supportive, fostering teamwork and professional growth. With upcoming retirements, this position has been created as part of a long-term succession plan to ensure continued technical excellence and customer service. About the opportunity This dynamic role involves managing technical relationships with coal industry clients while driving sales growth across New South Wales. The position combines on-site customer engagement with laboratory and administrative work, offering a balance of technical depth and business development. In this role, you will: Build and maintain strong customer relationships through regular site visits. Conduct technical testing and provide process solutions for solids-water separation. Identify and develop new business opportunities within the NSW coal market. Deliver accurate reporting, tenders, and technical recommendations. Participate in training programs and succession planning initiatives. You will receive full technical and sales training, including CSP and ACPS certification courses, as well as hands-on learning with senior team members. This position offers the chance to progress to Senior Account Manager and, longer-term, Area Manager of the coal industry in NSW. About you You will bring a technical background and a customer-focused approach, ideally supported by industry experience in coal or related processing sectors. To be successful in this role, you will ideally have: A degree in engineering (chemical, environmental, process, or metallurgy) or science. Experience with flocculants, coagulants, thickeners, and filtration systems. Strong communication and relationship-building skills. A current driver's licence and willingness to travel to customer sites. Willingness to undergo pre-employment medical and drug and alcohol testing. Candidates with exposure to solids-water separation or experience in similar industries are encouraged to apply. What's on offer This is a career-building opportunity to join a respected industry leader with a clear pathway for progression. You will work within a close-knit, collaborative team supported by a structured training program. Benefits include a competitive base salary, superannuation, bonus potential of up to 50%, and a fully expensed company vehicle. The role offers flexibility with home-based work and access to a local office for collaboration and testing. How to apply Submit your CV outlining your experience and suitability for the role. Applications are welcome from candidates based locally or interstate. Your application will be handled according to our privacy policy: https://11recruitment.com.au/privacy-policy. Please note This is a permanent role, and applicants must have working rights that align with long-term employment requirements in Australia. Sponsorship will not be provided. Code/Keywords ^^^ "Account Executive", "Sales Engineer", "Technical Sales Representative", "Process Engineer", "Business Development Manager", "Mining Account Manager", "Chemical Engineer", "Environmental Engineer", "Process Specialist", "Coal Preparation Engineer", "Technical Representative", "Industrial Sales Engineer", "Customer Account Manager", "Field Service Engineer", "Technical Consultant"
