RECOVERY SUPPORT WORKER FIXED-TERM FULL-TIME TOOWOOMBA Your Next Role! Step into a role where every day makes a meaningful impact. As a Recovery Support Worker, you will provide evidence-based, recovery-oriented support to people at risk of homelessness, those transitioning from acute mental health wards, and individuals engaged with community mental health services. You will walk alongside clients as they work toward sustainable housing options, increased independence, and the goals that matter most to them. In this role, you’ll assist with day-to-day tasks and recovery activities, strengthen clients’ confidence and capacity, and build strong professional relationships with families, services and community partners to achieve the best possible outcomes. As part of a dedicated team, you will manage your own caseload and receive ongoing, on-the-job supervision and support. Your Key Responsibilities: Provide practical, day-to-day client support, including assistance with daily tasks, recovery activities and progress toward identified goals. Deliver person-centred, recovery-focused support using evidence-based approaches grounded in compassion, empowerment and mutual respect. Support clients through key transitions, including hospital discharge, community re-engagement and securing sustainable housing. Collaborate with internal and external stakeholders to build client capacity, independence and community connection. Assist supervisors with client assessments, risk assessments and reporting to ensure safe, high-quality service delivery. Maintain accurate, timely documentation and reports using organisational systems and mobile technologies. Contribute positively to team culture and continuous improvement through supervision, feedback processes and service enhancement initiatives. You will have: Degree or Diploma or Certificate in a human service related field and/or demonstrated previous experience working with people with mental illness Ability to work autonomously and professionally within RFQ's service philosophy and values Demonstrated ability to effectively manage time, own case load and KPI's including outcomes measures and safety planning Excellent communication and interpersonal skills with the ability to effectively engage with clients, colleagues, stakeholders, and service providers A strong sense of professional boundaries and integrity Why RFQ? At RFQ, we are committed to providing a supportive, collaborative, and empowering environment, where everyone can thrive, by joining us you will have access to: $76,000 - $81,000 Base annual salary (depending on experience) Superannuation Enhance your take home pay with salary packaging of up to $15,900 on general living expenses and additionally up to $2,650 annual entertainment benefits, which also includes access to novated leasing. Free Employee Assistance Program (available for staff and their family). Opportunities for a wide range of career and professional development. Apply Now! Submit your application, together with your resume, by selecting apply now. You’ll be taken to our online portal where you will find more information including the Position Description. Further information about the role can be obtained by contacting the Area Manager, Diana Bennet on Diana.bennet@rfq.com.au This role is up to 2-years fixed-term full time. Please note that RFQ is an organisation that embraces diversity. The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start
