On and Off site engineer work/servicing including regular domestic travel Join a growing company! Are you mechanically minded? Do you want a job where you are using your brain and your hands, keeping busy and motivated? Do you hate the office job Do you like to be on the road, travelling the state, travelling interstate, meeting new people, new places and new challenges? Our client is one of Australia's leading Fiber and CO2 Laser Cutter specialists, while expanding their machinery range to Press Brakes, Welders, Printers and much more. They provide a huge range of machinery with a strong foothold within the industry. They are the go-to people and offer their consumables, machinery and service Australia Wide. Grow with them! About the company: Join a nationally known brand in the Laser cutting industry. Headquarters are based in Campbellfield VIC, with showroom and service centres in NSW and QLD. They have a firmly established customer base with machines being sold nationwide and are looking to grow even further over the next 2 to 5 years. Surround yourself in a friendly, accepting, mentoring environment and propel your career forward with like-minded individuals. About the role: We are looking for motivated service engineer to join their Gold Coast, Sydney and Melbourne team to install, service and train customers on primarily Fiber laser cutting machines but also Press brakes, linishing machines, fiber welders, CO2 laser cutting machines. They will also be required to troubleshoot, and problem solve any machine issues with support from your management as well as the international manufacturing team. You will be one of the team installing the machinery but will also focus on training the customer on machine software, working though test pieces, adjusting settings to suit and assisting the customer with software and machine based questions/issues (training provided). The position calls for someone professional with industry experience (preferably Technical Machinery or Mechanical Engineering industry experience). The ideal candidate would have basic experience working with CAD software and graphic design packages as they will be required to learn and training the customer on a range of laser software programs. You will be responsible for managing servicing/installations, communicating with customers, problem solving and developing instruction manuals/troubleshooting guides etc. You will need to be a fast learner, with the motivation to learn new technology and software as our business progresses. The company sells and services Australia wide, with offices currently in Melbourne, Sydney and Gold Coast. The position requires travel Australia wide with 1-4 night stays out of state regularly (travel, accommodation and generous expenses covered for overnight stays during week days) Phone and Car provided Key Duties: · Queensland (Gold Coast) or NSW (Sydney) or Melbourne (VIC) based with travel Australia-wide · Installation, Service of Fiber laser cutting and Press Brake machinery · Customer Software and Operational Machine training · Troubleshooting and problem solving – machine issues during installation · Troubleshooting application/software design solutions with the customer · Demonstration of machinery in the showroom to potential customers · Phone and Email support and assistance · Managing servicing bookings and calendar · Documentation and instruction writing · Car and phone provided (must have drivers' license) The ideal candidate must have/be: · Able bodied for physical installations · 2 years industry experience (service or mechanical field) · Basic electrical knowledge · Some CAD experience – the role is heavily software based · Good general computer skills (word, excel, email etc) · Strong problem-solving skills working well under pressure · Good people skills · Motivated positive attitude · Mechanically minded · But most importantly you must be interested and keen to learn the exciting field of Fiber laser equipment. This job is challenging but interesting and rewarding!
