ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services. About the role As a Receptionist, this is your opportunity to provide customer service as the initial contact point for all clients who present at House 49, stakeholders, contractors and visitors. The reception role is responsible for providing reception and administrative support for the effective operation of the House 49 and programs operating on site . Reporting to the House 49 Manager, this is a fixed-term position for 12 months, offering full-time hours based in Darwin, NT. How you will make an impact Greeting visitors, managing security and tele-communication systems, handling queries and complain by email. First point of contact and directing to relevant people if appropriate, providing correct information about the program and service delivery. Email general correspondence. Transferring calls as necessary, taking, and ensuring messages are passed onto staff member on time. Receiving, sorting and distributing daily mail Provide banking support & Petty cash management. What you will bring Previous experience in a reception/administrative environment, preferably within the community/welfare sector is desirable. Certificate III in Business or willingness to obtain is desirable A National Police Record check is required prior to commencement. A NT Working with Children Ochre Card check is required prior to commencement. A current First Aid certificate or willingness to obtain. What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Flexible working arrangements. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
