At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Role The ALS Mackay, Environmental business is seeking a casual (Rostered up to 5 days a week) Logistics Officer to provide strong value add service in this diverse all-rounder role. This position will truly expand your CV with client service, sample receipting, sample preparation and logistics services as a valued member of the local ALS Mackay team, driven by a passion for client service excellence. The day to day Responsibilities include: Greet and support clients’ needs leveraging phone, email and face to face service and communication skills Promptly answer phone calls and emails professionally to support client enquiries Complete testing sample bottle preparation Coordinating the receipt and dispatch of client samples to ALS Environmental laboratories, including liaising with laboratory staff when urgent samples are received Sorting, packing, labelling, and distributing samples by courier or for pick up Ensuring sample deliveries and chain of custody documentation is reviewed, triaged, labelled and distributed within designated timeframes and according to client needs and approved sample receipt procedures Liaise with clients (internal and external) in regard to sample submissions and related queries Maintain sample storage and disposal by following safe work practices. Join and nurture a team culture to best support each other and our clients’ priorities The essentials The successful candidate will possess the following skills and abilities: A positive, responsive customer focus and quality service attitude with a professional attitude A strong passion and interest in learning Strong, consistent attention to detail and a commitment to delivering high quality work without compromise Excellent computer skills including MS Office suite An ability to multitask, to process multiple concurrent requests efficiently and accurately An ability and interest in working autonomously, whilst leveraging and investing in team connection and priorities An understanding or interest in learning and delivering laboratory safety protocols in the handling of chemical hazards Excellent communication, organisational and time management skills Solutions driven & hard working Ability to absorb and retain high levels of information High level of flexibility regarding hours/availability Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
