Key Responsibilities Provide Level 2/3 technical support for all OT service groups Meet or exceed defined Service Level Objectives and Targets Develop and maintain standards, documentation and processes for OT systems Create and manage maintenance strategies, plans and schedules Record and report all work in service management systems Provide expertise to technology projects involving compute, storage or communication systems Follow site processes including cyclone preparation and emergency procedures Collaborate with IT and OT support teams to share knowledge and workload Participate in industry workshops and seminars to enhance current initiatives Required Qualifications 8 years’ experience in technology fields Expertise in Data Centre technologies (Servers, Storage, Virtualisation, Monitoring, Backup & Recovery) Experience supporting mission-critical services in large-scale environments Knowledge of scripting and automation (PowerShell, Python) Understanding of networking technologies advantageous Exposure to Process Control Systems desirable Tertiary qualification in IT or related discipline Skills & Competencies Strong analytical and problem-solving skills Excellent communication and client focus Organised and capable of managing multiple priorities Knowledge of change, incident and problem management Working Conditions (Optional) Site-based role located at Solomon, with work at other sites as required 8:6 roster (8 days on, 6 days off) For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career
