Location: Melbourne CBD Brand: Sheraton Hotels & Resorts – Marriott International Award-Winning Property: Superior Accommodation of the Year 2025 – Victoria Accommodation Awards for Excellence "Take care of associates and they will take care of the customers." This is our founder's philosophy, and it has made Marriott International a great place to work for more than 85 years. Our people-first culture has consistently earned us awards and recognition around the globe. Giving associates opportunities to grow and succeed is part of the company's DNA. POSITION SUMMARY We are seeking enthusiastic and service-driven Food & Beverage Experts to join our dynamic team. In this hands-on role, you’ll deliver memorable dining experiences across our restaurants, bars, in-room dining, and event spaces. Whether you're serving guests, setting up for events, or supporting your teammates, your passion for hospitality will shine through. Key Responsibilities Guest Service & Operations Provide warm, professional service to all guests in dining and event areas. Assist with food and beverage service, table setup, and clearing. Maintain cleanliness and hygiene throughout service using “clean-as-you-go” practices. Respond promptly to guest requests and ensure their comfort and satisfaction. Support opening and closing duties including restocking, cleaning, and setup. Teamwork & Communication Work collaboratively with colleagues to ensure smooth operations. Communicate effectively with team members and supervisors. Attend briefings and training sessions to stay informed and upskill. Safety & Standards Follow all company policies, safety procedures, and hygiene standards. Maintain a professional appearance and comply with uniform guidelines. Protect guest privacy and company assets. Qualifications Previous experience in hospitality or customer service preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing needs. Flexibility to work rotating shifts, including weekends and public holidays. Responsible Service of Alcohol (RSA) certificate advantageous. Hospitality qualification (e.g., Certificate III in Hospitality) desirable but not essential. Why Join Us? Be part of a global hospitality leader with endless career opportunities. Work in a supportive, inclusive team that values your growth. Enjoy staff benefits, training, and recognition programs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
