Internal Expression of Interest (EOI) Applications close 11:59 pm Sunday 16 November 2025. Group and Team: City Welcome Group, Tasmanian Travel and Information Centre Team Location: Tasmanian Travel and Information Centre Employment status: Permanent Part-time, 0.53 FTE, Two Roles Available Classification: TRAVEL 1 Agreement: Hobart City Council Enterprise Agreeme nt 2024 Salary range: $62,713 per annum (pro rata, $31.73 per hour) 13.5% superannuation. About the role As a Travel Advisor at the Tasmanian Travel and Information Centre (TTIC), you'll be part of a dynamic team that helps visitors explore the best of Tasmania. This customer-facing role is all about delivering exceptional service, promoting local tourism experience, and supporting the City's goal of increasing visitor yield and dispersal. Role accountabilities include: Provide tailored travel advice and booking services across in-person and online channels. Promote and sell Tasmanian tourism experiences and retail products to visitors. Process reservations and financial transactions with accuracy and professionalism. Collaborate with team members to meet sales targets and deliver a high-quality visitor experience. Maintain a polished and welcoming presence that reflects TTIC's customer service standards. Learn more about the role in the position description: Travel Advisor PD About you You're a friendly, proactive communicator with a passion for helping people explore Tasmania. You thrive in a fast-paced environment, enjoy working as part of a team, and bring a strong customer service mindset to everything you do. Whether it's recommending hidden gems or handling bookings with precision, you're confident, capable, and committed to delivering a memorable visitor experience. You'll bring: A Certificate III qualification (or equivalent experience) in tourism, customer service or a related field. Strong communication skills and the ability to engage with people from diverse backgrounds Experience using Microsoft Office and the ability to quickly learn reservation systems. Attention to detail and confidence in handling cash and card transactions. A current Working with Vulnerable People Card (Employee) How to apply If you are passionate about our beautiful city and ready to take on a role that challenges and rewards, we would love to hear from you. Apply today! If you require any further information specific to this role please contact Aditya Munshi, Tasmanian Travel and Information Centre Manager, on 03 6238 4299 or email aditya.munshi@hobarttravelcentre.com.au. All applications must be made in the online portal , and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to recruitment@hobartcity.com.au . Please note that we do not accept applications after the position has closed so if you have issues submitting your application, please contact us prior to the closing time. Before you begin You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less. Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application. To protect privacy and prevent fraud , do not upload or email personal documents such as Driver’s licences, passports, or personal tax and superannuation details. Instead: You will be required to declare you hold the required documentation/licence, and If you are the successful candidate in the process you will be required to have the originals sighted by People and Culture before commencing in the new role. Selection process Candidates are initially selected for interview based on the details provided in their application. The City of Hobart assesses all applications based on merit. Positions are filled, based on how well the successful candidate meets the requirements of the position. Learn more about the selection process on our website .
