Job Description About the job… As Assistant Manager - Front Office, you will be the hotel representative in the absence of the Rooms Division Manager and will lead by example, providing operational support and inspiring the Front Office Team to deliver a warm and personalised hospitality to each and every guest, upholding our Novotel and Accor brand standards. This is a permanent full time position, 38 hours per week. Key responsibilities: Responsible for the day to day operations of the hotel across all departments The position will liaise closely with other department heads in the Hotel The role is primarily responsible for ensuring a high level of customer service at all times Optimise Hotel occupancy to attain the highest possible occupancy and average rate Ensure customer/guest and staff needs are met
