Job Description Oaks Gold Coast Hotel is currently seeking a dedicated, experienced, and hands-on Housekeeping Manager to lead the housekeeping department on a full-time basis. As Housekeeping Manager, you will oversee the full operations of the housekeeping department, ensuring the highest levels of cleanliness, guest satisfaction, and team performance across the property. You’ll lead a motivated team, manage departmental budgets, and drive continuous improvement in service standards. In this leadership role, you’ll ensure exceptional cleanliness standards, drive service excellence, and manage a high-performing team. You’ll also take responsibility for departmental budgets, team development, and operational efficiency across all guest rooms, public areas, and back-of-house spaces. Job Responsibilities: Ensure a high standard of cleanliness and presentation is maintained throughout the property, including guest rooms, public areas, and common spaces. Lead, supervise, and motivate the housekeeping team to consistently deliver excellent cleaning services. Build and maintain productive, professional relationships with team members, clients, contractors, and other departments. Oversee daily on-the-job training and development for all cleaning employees to ensure quality and consistency. Develop and manage staff rosters to meet operational needs across a 7-day rotating roster. Maintain accurate financial, maintenance, and inventory records, including operating supplies and replacement planning. Conduct regular inspections and audits to uphold cleanliness, safety, and compliance standards. Collaborate with contractors and other department heads to ensure smooth daily operations.
