Job Description We are seeking a dedicated Student Support Officer to join our team in Fortitude Valley, Bris. In this role, you will be responsible for providing exceptional support and assistance to students, ensuring their academic journey is smooth and successful. Respond to student inquiries and concerns in a timely and professional manner, offering guidance and solutions. Assist students with various administrative tasks, such as registration, course enrollment, and record maintenance. Serve as a liaison between students and faculty, facilitating effective communication and resolving any issues that may arise. Maintain accurate and up-to-date student records and databases, ensuring data integrity and confidentiality. Provide information and resources to students regarding academic policies, procedures, and support services. Collaborate with other departments and staff members to ensure seamless student support operations. Perform other duties as assigned to support the overall success of the student experience.