HAYLO People are experts in Personal Injury and General Insurance recruitment . We are partnered with a major insurer in the workers compensation space who are expanding their market share and who are seeking experienced Case Managers & Senior Case Managers to join their team in Newcastle and Sydney. As a Workers’ Compensation Case Manager, you’ll manage a portfolio of specialised claims, coordinating return-to-work (RTW) strategies, facilitating medical and stakeholder engagement, and ensuring compliance with legislative and procedural requirements. Key Responsibilities: Manage end-to-end claims. Coordinate medical treatment, workplace support, and tailored RTW plans. Partner with internal stakeholders, providers, and injured workers to drive sustainable outcomes. Ensure compliance with legislation and internal protocols. Maintain accurate records, reporting, and support governance reviews. Skills & Experience: Minimum 2 years' experience in workers' compensation case management (Open to all portfolios of workers comp experience in NSW). Strong understanding of workers’ compensation legislation. Excellent communication and stakeholder engagement skills. Ability to manage a dynamic portfolio and prioritise effectively. Proficient in Microsoft Office and claims systems. Why You’ll Love This Role: Up to $110,000 Super Opportunities to become an established senior case manager handling complex claims Mentor up and coming junior case managers Be supported by a team that values empathy, data-led decision making, and collaboration We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles. HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information please reach out to Adam Coyne - adam.coyne@haylopeople.com.au
