About the role: An exciting opportunity has now become available for a Credit Officer to join our team at Crown. Reporting directly to the National Shared Services Manager, you will be working with the team responsible for credit review and debt collection. Duties and Responsibilities Contact customers with outstanding debts to obtain payment. Provide customers with required information to assist in resolving outstanding debts. Direct customer queries and disputes to assigned branch personnel to facilitate settlement of disputes and /or queries. Quantify and report on Bad and Doubtful Debts. Requirements Skills and Experience High level proficiency in Microsoft Office Excellent verbal and written communication Strong attention to detail Benefits What sets us apart? Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy: A benefits program which gives you access to discounts and cashback from over 400 retailers nation wide. Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals. Corporate Rates for Private Health Insurance. An inclusive working environment. An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
