Collections Officer (Casual / Part-Time) Salary : $35 - $45 p/h Casual loading Location: Cremorne, Melbourne Hours: Mondays, Wednesdays & Fridays | 11:00am - 5:00pm Type: Casual / Part-Time | Paid hourly At First Page, we’re proud to be certified as a Great Place to Work® and rated 4.8/5 on Glassdoor - and for good reason. Our mission is to create amazing digital experiences through innovative, data-driven strategies that deliver real results. As APAC’s highest-rated digital agency, we’ve experienced phenomenal growth and earned multiple industry awards over the past few years. Now, we’re on the lookout for a proactive and personable Collections Officer to join our vibrant finance team in our beautiful Cremorne office. This is a super flexible, casual role that’s perfect for someone who enjoys working in accounts receivable but doesn’t want a full-time schedule. What you’ll be doing: Monitoring accounts receivable reports and following up on overdue invoices Contacting clients via phone and email to facilitate timely payments Investigating and resolving billing discrepancies in a professional and friendly manner Collaborating with internal teams to ensure smooth communication and resolution Reconciling accounts and preparing simple reports on collection activities Maintaining accurate records and client account information Providing outstanding service to both internal and external stakeholders What we’re looking for: Previous experience in accounts receivable, collections, or customer accounts (retail or call centre backgrounds also welcome) Excellent communication and relationship-building skills Strong attention to detail and organisational skills Confident using Microsoft Excel and Google Workspace (experience with Xero is a plus) A proactive, can-do attitude and ability to work independently Someone who enjoys being part of a fun, collaborative, and supportive team Benefits: Hybrid working environment with an unbeatable culture Generous remuneration and performance incentives Catered lunch on Fridays and a fully stocked beer & wine fridge Mid-year awards party, company birthday in May, huge end-of-year Christmas party, and many more social events Paid day off on your birthday Join a global team, 2,000 employees strong Think this sounds like you? Apply now - we’d love to hear from you!
