This is a Level 3 Engineer – SOE and MECM Specialist role with Unisys based in Canberra, ACT, AU Unisys Role Seniority - mid level More about the Level 3 Engineer – SOE and MECM Specialist role at Unisys What success looks like in this role: Unisys is a technology solutions company that delivers successful outcomes for the most demanding organizations around the world. Unisys offerings include digital workplace solutions, cloud and infrastructure solutions, enterprise computing solutions and business process solutions. Unisys are looking for a MECM and/or Intune technical SME to work with one of our government accounts in Canberra and join our growing team of experts. In this role you will work closely with other resolver teams within Unisys, the department and other vendors, so if you are eager to make a difference to our government and private clients, keep reading. The successful candidate will work with customers, management, and peers to design, configure, and implement the Windows 11 endpoint environment, including Microsoft Teams, Office 365, MECM, Intune, iVanti and its supporting infrastructure, and a host of support applications. Work for this role includes BAU support of these services, including incident, change and problem management, as well as project work on service enhancements and system migrations. Requirements Experience consulting or working in an enterprise environment Experience with MECM / SCCM Infrastructure, patching and management Experience with InTune and migrating tasks and policies from MECM. Experience with Windows 10 and Windows 11 environments Extensive experience with designing and implementing SOE/MOEs, including: Windows and Security Updates Advanced Group Policy Management Task Sequence creation and management Deployment to an enterprise environment Experience writing, editing, and maintaining PowerShell Scripts Experience with Active Directory and Group Policy management Experience with Applications Packaging, native and virtual, with some exposure or experience with MSI-X Experience with Security products including application whitelisting, anti-virus and USB hardening Exposure to PowerBI and Power Apps Exposure to Microsoft SQL management Excellent written, oral, and presentation skills Creating documentation such as FAQ guides, SOPs, and transition support documents. Strong understanding of ITIL, specific to Change & Incident management Preferred Skill Sets: Windows 10/11 experience SOE Management including Task Sequence creation in SCCM/MECM or Intune Microsoft Office and Office 365 experience PowerShell automation and Scripting Application / Software Packaging and deployment Endpoint Security management (whitelisting, app control, anti-virus) Active Directory and Group Policy Management You will be successful in this role if you have: The Benefits Permanent position with flexible office hours Hybrid work from home and work from office structure Ability to teach and grow Level 1 and Level 2 team members on the account. People focused business with a supportive culture and great team. Growing account presence in Canberra – opportunities to learn multiple accounts and services Self-Paced and onsite training available. Certifications: ITIL Foundation (optional), Microsoft Certifications on M365, MECM/SCCM, Windows Any other IT certifications beneficial Additional requirements: Australian Citizen with the ability to hold an AGSVA clearance (NV1 preferred). Police Check and Fit for Work certificate needed Preferred candidate will be local to Canberra with a hybrid WFH/Office roster. LI-NV1 Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Unisys team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Designing and implementing Windows 11 endpoint environment Providing BAU support for services Working closely with resolver teams and vendors Key Strengths Why Unisys is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Unisys not with Hatch.
