Key Responsibilities Application Onboarding : Integrate new applications into ZTNA platforms, ensuring secure and seamless access for users and services. Access Control Design : Define and implement granular, user-based access policies that enforce least-privilege principles across roles, departments, and devices. ZTNA Framework Alignment : Ensure onboarding activities comply with Zero Trust architecture, internal governance, and regulatory standards (e.g., NIST 800-207, ISO 27001). Platform Expertise : Configure and optimize ZTNA components such as: Netskope Private Access Prisma Access GlobalProtect & App-ID [Optional] Troubleshooting & Escalation : Act as L3 escalation point for ZTNA-related incidents, performing deep-dive diagnostics and RCA. Automation & Integration : Support API-based integrations with identity providers (Okta, Azure AD), SIEMs, and ticketing systems. Documentation & Training : Maintain technical documentation, runbooks, and provide training to L1/L2 teams. Required Skills & Qualifications 7 years in network security or access management, with 2 years in ZTNA platforms. Strong understanding of: Zero Trust principles SAML, OAuth, SCIM, and identity federation SSL inspection, DNS filtering, and policy enforcement Experience with packet capture analysis , log correlation , and endpoint agent troubleshooting .
