Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked 196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub . Description and Requirements Lenovo Latin America Spanish (LAS) seeks a proactive Junior Data Scientist with strong teamwork and analytical skills to assist the Service Operations team in analyzing operational data, identifying performance trends, and supporting decision-making processes. This role is ideal for a recent graduate or early-career professional with strong analytical skills and a passion for solving real-world problems using data and AI. Key Responsibilities Collect, clean, and preprocess operational data from various sources (CRM, ticketing systems, performance dashboards). Conduct exploratory data analysis (EDA) to uncover patterns, anomalies, and opportunities for improvement. Build and maintain dashboards and reports to monitor KPIs such as service levels, repair quality, resolution times, and customer satisfaction. Support predictive modeling and forecasting efforts to anticipate service demand and resource needs. Collaborate with operations managers and analysts to translate business questions into data-driven insights. Document methodologies, findings, and recommendations clearly for both technical and non-technical stakeholders Build automation of routine reporting tasks using Python, SQL, or BI tools. Provide operational support by addressing daily escalations related to dashboards and automation solutions. Contribute to the development of AI-ready datasets by ensuring data quality, consistency, and proper labeling for supervised learning use cases. Support the implementation and testing of foundational AI models (e.g., classification, clustering, anomaly detection) that enhance operational efficiency and decision-making. Required Skills Proficiency in Python for data analysis. (Must) Solid understanding of statistics and data visualization techniques. Experience with SQL and relational databases. (Must) Advanced English Level (Must) Familiarity with BI tools (e.g., Power BI, Tableau, Looker). Ability to communicate findings effectively through oral and written reports. Strong problem-solving mindset and attention to detail. Basic understanding of processes and workflows is a plus. Exposure to machine learning concepts and libraries (e.g., scikit-learn, TensorFlow, PyTorch) is desirable . Additional Locations : Colombia - Cundinamarca - BOGOTA DC Colombia Colombia - Cundinamarca Colombia - Cundinamarca - BOGOTA DC Go back Apply If you require an accommodation to complete this application, please contact ability@lenovo.com
