The role The Service Architect will advise Queensland Health operational and delivery teams in relation to service strategy and service design. Playing a key role in managing the service portfolio, the Service Architect partners with Project and Service Delivery teams, Customer Relationship Managers and Commercial Strategy to shape the digital services mix in ways that are desirable, feasible and viable. Key responsibilities: In alignment with Queensland Health's strategy and operational drives, develop digital service strategies and related transitional roadmaps that help to guide the digital program of work and guide business and ICT related investment decisions Provide well-informed advice, over a range of topics influencing the effectiveness of the organisation's business and ICT systems to senior executives, program managers and solution architects on high risk, high value investment to ensure digital services meet Queensland Health's and the communities' requirements. Develop comprehensive strategic responses, briefs, submissions, presentations, reports and information papers to influence the development of service architecture and related project, digital planning and investment issues and decisions. About you We are searching for someone who: Proven experience in developing, contributing to and review architectural strategies, designs and roadmaps that meet the strategic requirements of the health system (SFIA Skill: STPL - Enterprise Architecture level 6) Ability to provide specialist advice relating to service architecture, influencing the broader architecture, ICT planning and any investment activities Proven ability to develop and manage stakeholder relationships, facilitate open communication, and capture and disseminate information Proven ability to provide strategic direction that enables the delivery of sustainable, value for money, fit for purpose services and technologies that meet the business requirements of customers and service delivery Demonstrated broad knowledge in current and emerging technologies, applications and 'productization' of services and their life-cycle management Proven ability to drive the design and development of serviceblueprints and roadmaps within a large, diverse, and complex organisation by applying architectural frameworks such as ITIL,TOGAF, Zachman, COBIT Excellent oral and written communication skills, including the ability to explain technology services in business terms, establish rapport and persuade others Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes Competitive salaries 12.75% superannuation 17.5% leave loading Employee wellbeing 38/36.25 hour full time work week Access to 24/7 confidential employee support providers and counsellors including for immediate family members Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. Professional development Career progression with more than 300 diverse career pathways and career support to take you further! Access to a variety of programs and initiatives to support training and career growth. * Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. Ready to apply? For further information on how to apply please review the attached Role Description.
