We currently have a full-time opportunity available in our Retail Sales & Design Team, based at our Home Improvement Store in Lonsdale . This position involves greeting customers, designing and selling of Stratco products, answering questions, stocking shelves, maintaining displays and assisting with general store maintenance. This is a full-time, casual rostered position including Saturday shifts . The store is open Monday to Friday 8.00am to 5.00pm and Saturday 9.00am to 2.00pm. RESPONSIBILITIES Providing excellent customer service and selling goods Recommending products and helping customers find what they need Guiding customers through the design process Ensuring products are correctly priced and displayed, maintaining store stock levels Collaborating with other team members to keep the store running smoothly General housekeeping to ensure our store is always presentable Participation in training and personal development sessions Adherence to Stratco safety and other policies, ensuring a safe working environment ABOUT YOU Exceptional customer service and sales skills Driven to meet KPIs and sales targets Desire to learn Stratco products and industry Experience within a similar environment (retail or sales) Availability to work full-time hours across a rotating roster Willingness to enhance the customer experience by working with enthusiasm and energy Good computer skills and eagerness to learn the Stratco design process Previous design consulting or building experience highly desirable, but not necessary (CAD skills an advantage) ABOUT STRATCO Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. OUR EVP At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers. At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’. REWARDS & BENEFITS Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme For more information about Stratco and our careers please visit stratco.com.au/careers Please note, as part of our standard recruitment process, candidates are required to undergo a pre-employment medical and drug and alcohol screening, as well as obtain a National Police Clearance.